Department of the Environment, Transport and the Regions.

The Wildlife Licensing and Registration Service
Floor 1, Zone 17.
Temple Quay House,
2 The Square,
Bristol, UK,

If you wish to visit the D.E.T.R. you should be aware of the following:

(a) In line with the UK Government's initiative in promoting more environmentally friendly methods of travel there are few parking spaces at the building. The only visitor parking is the provision for 16 disabled parking bays. If this service is required, please notify them in advance so that a bay can be made available.
(b) Air travel, rail links and park and ride schemes are advertised on the map below.
(c) Parking is available locally at the Bristol Temple Meads Railway Station and other areas indicated on the map below.
(d) Access to the building is via a paved pedestrian only square. Access to the building is restricted beyond the Atrium. All callers will be greeted at the main reception desk and the relevant officer will come and meet the visitor in the Atrium.
(e) The building meets all the requirements under the UK Disability Acts - slopes for wheelchair access, lifts which announce floors and specially adapted lavatories etc are provided.

General Queries 0117 372 8168 or 0117 372 8691
Customer Service Officer 0117 372 6290
Divisional Complaints Officer 0117 372 8292
Answer Phone 0117 372 8202
Facsimile 0117 372 8206


Mr J Hounslow Head of WLRS 0117 372 8831
Mr I Hunt Operations Manager 0117 372 6290

CITES PERMITS & ARTICLE 10s (Except Birds of Prey)

Mr A Thrift Section Manager 0117 372 8017
Miss M Fabiani Case Officer: A to C 0117 372 8687
Mr M Saddington Case Officer: A to C 0117 372 8214
Mr R Queralt Case Officer: D to K 0117 372 8502
Mr K Wallace Case Officer: D to K 0117 372 8891
Mrs P Coleman General Enquiries 0117 372 8691
Miss S Millard Section Manager 0117 372 8433
Mr J Harris Case Officer: L to Q 0117 372 8170
Miss K Spoors Case Officer: L to Q 0117 372 8469
Mrs R Brooks Case Officer: R to Z 0117 372 8010
Miss N Farnon Case Officer: R to Z 0117 372 8684
Mr C Cobley General Enquiries 0117 372 8168


Mr M Britton Section Manager 0117 372 6098
Miss M Purchase Case Officer: A to B 0117 372 8293
Mr D McCann Case Officer: C to F 0117 372 6095
Mrs M Finn Case Officer: G to J 0117 372 8649
Miss A Finch Case Officer: K to N 0117 372 8120
Mrs J Osborne Case Officer: O to S 0117 372 8777
Miss J McDonald Case Officer: T to Z 0117 372 8829
Ms C Handley General Enquiries 0117 372 8692